Privacy Policy for Mamza Ltd

Welcome to Mamza Ltd ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you visit our online shop or make a purchase from us.

1. Information We Collect

We may collect and process the following types of information about you:

1.1 Personal Identification Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (credit card details, PayPal information, etc.)

1.2 Non-Personal Identification Information

  • Browser type and version
  • IP address
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform
  • Other technology on the devices you use to access our website

1.3 Usage Data

  • Information about how you use our website, products, and services
  • Pages viewed and links clicked

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders, including sending you emails to confirm your order status and shipping details
  • To communicate with you and provide customer support
  • To manage your account and subscriptions
  • To improve our website, products, and services
  • To send you marketing communications, if you have opted-in to receive them
  • To comply with legal obligations

4. Legal Basis for Processing

We process your personal information on the following legal bases:

  • Your consent (where you have given it)
  • The performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate interests, which include improving our services and marketing our products

5. Sharing Your Information

We may share your personal data with:

  • Service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Payment processors for transaction purposes
  • Couriers and shipping companies to deliver your orders
  • Law enforcement or regulatory agencies, if required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These measures include encryption, firewalls, and secure server facilities.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

You have the following rights regarding your personal data:

  • The right to access – You can request copies of your personal data.
  • The right to rectification – You can request correction of any inaccurate or incomplete data.
  • The right to erasure – You can request deletion of your personal data, under certain conditions.
  • The right to restrict processing – You can request restriction of the processing of your personal data, under certain conditions.
  • The right to object to processing – You can object to our processing of your personal data, under certain conditions.
  • The right to data portability – You can request that we transfer your data to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact details.

9. Cookies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse all or some browser